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This app brings new customers and reduces costs.
In just 30 minutes you can create a FREE loyalty card app, the digital loyalty card that will not only save you thousands of dollars, but will also attract many new customers.
Product concept
VIPVIP is an application that allows you to fill out a simple form and create a FREE and app for your business or store. The app contains all the information your customers need and is available for immediate download from the App Store and Google Play. This digital loyalty card is a unique product that will not only save your money, but also benefit from a functional app.
KEEPS CUSTOMERS UP TO DATE
Each customer will receive push notifications when you offer promotions, news and various events.
SAVES MONEY
This is a unique product: not only do you save money on creating and maintaining your own application, but it also completely replaces plastic discount cards. You no longer need to spend money on issuing plastic discount cards.
WINS NEW CUSTOMERS
The application offers the possibility to create an affiliate program that will allow you to attract more customers using the "Invite friends" strategy.
INCREASES CUSTOMER LOYALTY.
The application contains all the information your customers need: News, company information, location map, contacts, feedback form, loyalty program information and much more. All information about your company will be easily accessible for your customers.
Features of your VIPVIP app
The KKUn app includes all the coveted functions for the digital customer card. You now have all of this directly at your fingertips.
- Company news - your customers have constant access to the latest news from your company or branch directly in their app.
- Notification system - All your clients will be kept up to date with all events as they will receive PUSH notifications about any action or news. You can inform your customers about all events as often as you see fit.
- About the company - Customers are always informed about your services, the goods you sell, etc.
- Map - For the convenience of every customer, the app includes a map of one or more of your stores. Now you can be easily found by any customer.
- Contacts - In this section you will find all the contact options to get in touch with your company and make inquiries.
- Call button - any customer can call a preset number by pressing the button directly in the app.
- Contact form - The app has a contact form that customers can use to request a callback, make an appointment, reserve a table, ask a question, place an order online, and more. The specifics of your business will help you determine the features of this form.
- Loyalty program - The app completely replaces discount cards. You no longer need to spend money on issuing plastic discount cards and your customers no longer need to carry stacks of discount cards in their wallets. The system allows you to create an unlimited number of discount cards.
- Affiliate Program - The app offers the ability to create an affiliate program that will help you bring more new customers to your store using the "Invite a Friend" strategy.
- Custom menu options - you can create your own menu options, e.g. a link to your company website, a catalog of goods or services, etc.
- And other helpful functions...
HOW DOES THE DIGITAL CUSTOMER CARD WORK AND WHAT ARE THE ADVANTAGES?
Once you have registered, you will immediately receive a user account. Then you fill out a simple form with the information that will later be included in your digital loyalty card app. Once all the information is complete, the app will be ready for download. All you need to do is share the app link with your customers. To do this, you can: place a link or a QR code visibly, send an invitation SMS to all customers via the service, etc.
VIPVIP displays information about the company whose link the customer used to download. Thus, customers will see only information about your company.
- The digital customer card is ideal for -
Test, check and use!
STANDARD
unlimited customers-
No restrictions
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PUSH notifications
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Company news
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About the company
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Map
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Contacts
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"Call" button
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Contact form
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Loyalty program
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Affiliate program
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Custom menu options
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Everything else...
STANDARD (YEAR)
unlimited customers-
No restrictions
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PUSH notifications
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Company news
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About the company
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Map
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Contacts
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"Call" button
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Contact form
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Loyalty program
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Affiliate program
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Custom menu options
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Everything else...
Support Package
all around care-
Setup and configuration of the APP
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Management of the APP
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Phone and Messenger Support
Your digital loyalty card could look like this
Not only can you edit the text content of your map app, but you can also choose a color scheme.
Share your ideas with us and we will do our best to make VIPVIP the best it can be for you.
We are constantly developing new features and implement them into your account immediately. How you use them is entirely up to you.
Contact
I answer all questions about the digital customer card VIPVIP
Questions and answers
Customer loyalty refers to all measures and instruments aimed at retaining existing customers in the long term and preventing them from switching to a competitor. In addition to customer satisfaction, this also includes individual support, the targeted addressing of customer needs and the creation of purchase incentives.
Customer loyalty is of enormous importance to companies, as it has a direct influence on the success of the company. Long-term and profitable customer relationships ensure stable sales and sustainable corporate success. In addition, it is significantly cheaper to retain existing customers than to acquire new ones, as new customer acquisition usually incurs higher costs.
Successful customer retention requires a customer-oriented corporate culture as well as a clear strategy and a well thought-out concept. Companies should take a close look at the needs and expectations of their customers and continuously improve their customer orientation. This is the only way to build long-term and profitable customer relationships that provide a decisive competitive advantage and drive corporate growth.
There is a wide range of instruments and measures that can be used for customer retention. Some particularly effective measures are listed below:
Loyalty programs and customer clubs: Customers who regularly shop at a company can be rewarded through loyalty programs and customer clubs. Here, for example, they receive points or rewards that they can later exchange for products or discounts. Such programs make customers feel valued and tend to be more willing to stay with the company.
Individual support: Individual support for customers can help them build an emotional bond with the company. For example, personal contact persons, special offers or regular information about company news can be used here.
Customer feedback and complaint management: Companies that listen to their customers' feedback and respond quickly to complaints can strengthen their customers' trust and loyalty. In this context, companies should establish a transparent and effective complaints management system to best meet customer needs and expectations.
Personalization: Personalizing products, services or communications can help customers feel particularly valued. For example, personalized e-mails or recommendations based on customers' individual needs can be used.
Excellent service: Companies that offer excellent service can inspire customers and retain them in the long term. Here, companies should pay attention to a fast response time, high quality of advice and positive communication.
The selection of the right measures and instruments always depends on the target group and the specific requirements of the company. A holistic approach that focuses on the needs and expectations of customers is particularly promising.
Increasing customer satisfaction is an important success factor for customer retention. Satisfied customers are more likely to stay with the company and recommend it to others. The following is a list of some measures that can help to increase customer satisfaction:
Individual approach: Customers want to be perceived as individual personalities. An individual approach tailored to their needs and expectations can increase satisfaction.
Fast response time: A fast response time to inquiries or complaints can help customers feel valued and taken seriously.
High service quality: Companies should pay attention to high service quality in order to increase customer satisfaction. For example, the friendliness, competence and professionalism of employees play an important role here.
Transparency: Companies should offer their customers a high degree of transparency, for example by transparent pricing or information on delivery times. This makes customers feel informed and well looked after.
Customer feedback: Obtaining customer feedback can help companies better respond to their customers' needs and expectations. Companies should take feedback seriously and respond to it in a targeted manner.
Increasing customer satisfaction requires continuous improvement in customer orientation and a high degree of empathy for the needs and expectations of customers. Only in this way can companies retain satisfied customers in the long term and optimize their customer relationships.
Successful customer retention in e-commerce is also of great importance for small companies. However, small companies often have fewer resources and budgets available than large companies. The following is therefore a list of some success factors that are particularly relevant for small companies:
Individual customer approach: Small companies often have the advantage that they can engage more intensively with their customers and make more individualized offers. By addressing customers personally, small companies can build an emotional bond with their customers and retain them in the long term.
Excellent service: Even small companies can score points with excellent service. Here, companies should pay attention to a fast response time, a high quality of advice and positive communication.
Targeted marketing: Even small companies can use targeted marketing to draw customers' attention to their offerings. For example, email marketing or social media marketing can be used to promote customer loyalty tools such as loyalty programs or discounts.
Customer loyalty tools: Even small companies can use effective customer loyalty tools such as loyalty programs or discounts. However, the costs should be kept in mind and care should be taken to ensure that the instruments are tailored to the target group.
Continuous improvement: Small companies should work continuously on improving their customer relationships. A regular analysis of customer needs and expectations as well as a targeted customer survey can help to identify and improve weak points in customer retention.
Overall, customer loyalty is an important success factor in e-commerce, even for small companies. Small companies should pay attention to an individual customer approach, excellent service, targeted marketing and effective customer retention tools in order to build successful customer relationships in the long term and increase their competitiveness.
Customer loyalty is particularly important for start-up companies, as they usually do not yet have an established brand and have to hold their own against established competitors. Successful customer retention can help ensure that customers remain loyal to the start-up and recommend it to others. Some measures that are particularly suitable for start-ups are listed below:
Individual customer approach: Start-up companies should focus on an individual customer approach in order to build an emotional bond with their customers. Personal support or individual consulting can help here.
Social media marketing: Social media marketing offers start-up companies an effective way to reach and interact with their customers. Here, companies should pay attention to an active presence and targeted communication.
Customer loyalty instruments: Start-up companies can use effective customer loyalty instruments such as loyalty programs or discounts to retain customers in the long term. However, the costs should be kept in mind and care should be taken to ensure that the instruments are tailored to the target group.
High quality of service: Start-up companies should pay attention to high quality of service in order to inspire customers and retain them in the long term. Here, companies should pay attention to a fast response time, a high quality of advice and positive communication.
Continuous improvement: Start-up companies should work continuously on improving their customer relationships. A regular analysis of customer needs and expectations as well as a targeted customer survey can help to identify and improve weak points in customer retention.
Overall, customer loyalty plays an important role for start-up companies in order to hold their own against established competitors and to be successful in the long term. Start-up companies should pay attention to an individual customer approach, social media marketing, effective customer retention tools, high service quality and continuous improvement in order to build successful customer relationships in the long term and increase their competitiveness.
